Drift
App Store Information

Support.

Need help with Drift? Start here for app support, subscriptions, permissions, and contact details.

Effective date: April 27, 2026

Contact Support

Email driftappsupport@gmail.com. Include your iPhone model, iOS version, Drift app version, and a short description of what happened.

Common Issues

  • If capture does not start, confirm microphone and speech recognition permissions are enabled in iOS Settings.
  • If a reminder does not notify you, confirm notifications are enabled for Drift.
  • If Face ID lock does not appear, confirm Face ID is configured on the device and enabled inside Drift Settings.
  • If Apple Reminders or Calendar sync does not work, confirm the feature is enabled in Drift Settings and that iOS permission has been granted.
  • If Pro is not recognized, open Drift Settings and use Restore Purchases while signed into the Apple ID used for purchase.

Subscriptions and Refunds

Drift Pro subscriptions are handled by Apple. You can manage or cancel subscriptions in your Apple ID subscription settings. Refund requests are handled by Apple through reportaproblem.apple.com.

Privacy and Legal Links

Review the Drift Privacy Policy or visit the Drift marketing page.

Best Way to Report a Bug

  • Describe exactly what you were trying to capture or sync.
  • Include the screen where the issue happened.
  • Attach a screenshot if it helps explain the issue.
  • Avoid sending sensitive personal information in support emails.